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Crush Soda by Dr Pepper

Crush Soda by Dr Pepper

www.crushsoda.com
What is your customer experience with Crush Soda by Dr Pepper?

Crush Soda by Dr Pepper Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

2.5 star rating based on 16 customer reviews. Consumers are mostly dissatisfied, with recurring reports of flat or contaminated cans and slow resolution.

Positive Feedback

Many reviewers praise the flavor when product is satisfactory and note good responses from some customer service agents who issued coupons or handled calls professionally.

Negative Feedback / Risk Areas

  • Frequent reports of flat soda or missing/partially empty cans indicating quality control issues.
  • Complaints of metallic or chemical tastes and occasional foreign objects found in cans.
  • Customers request refunds and say promised coupons or replacements are delayed or not received, fueling customer complaints about customer service and refund handling.

Key Takeaways for Future Customers

  • Check cans at purchase for dents or leaks and keep receipts for refunds or coupon claims when contacting Crush Soda by Dr Pepper reviews or support.
  • Expect that customer service may resolve some issues but follow up if replacement coupons or refunds are delayed.
View full overview ›

Media from reviews

Crush Soda by Dr Pepper - FLATTT
Crush Soda by Dr Pepper - No carbonation in my drinkCrush Soda by Dr Pepper - Pop had a tiny hole I think.Crush Soda by Dr Pepper - Pop had a tiny hole I think. - Image 2Crush Soda by Dr Pepper - Found an empty can in a case of Peach Crush i purchasedCrush Soda by Dr Pepper - Can of pop in case bustedCrush Soda by Dr Pepper - Can of pop in case busted - Image 2
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Show reviews that mention
soda case orange crush customer problem cream soda crus coupons store
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Sade B Uhe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Warren, Michigan

FLATTT

Crush Soda by Dr Pepper - FLATTT

I purchased a 12-pack of Orange Crush soda at Kroger, and it was extremely flat! This is my second experience with purchasing this exact pop at the same location, and it's been flat!! Basically, I wasted $11 for nothing.

View full review
Loss:
$11

Preferred solution: Full refund

User's recommendation: Refund

Anonymous
map-marker Toronto, Ontario

No Grape Crush

Bought a case of 24 Rainbow Crush and it had 6 cans of orange and 6 cans of cream soda but to my shock it had 12 of mug root beer and no grape I bought it at Sobeys in Sussex NB

was this a mistake or not very sorry their was no grape in it

murray hayes

866 carsonville rd carsonville NB E4G 1A8 50* *** ****

View full review

User's recommendation: make sure there is all 4 kinds in case

Arvella Ldh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

24pack of crush all flat

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Customer service did a great job taking care of my problem I loved how he was professional with the call

View full review

User's recommendation: Call corporate they will take ur complaint

Lexi R Mqp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Issue with Product

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I purchased a 12-pack at the grocery store in my town, and all 12 sodas were flat. The box was untouched, and the cans weren't damaged.

I just wanted to get this issue resolved. If this isn't the person I should be contacting, can you please forward this over to someone who can help?

Thank you. Lexi

View full review
Loss:
$10

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Deltona, Florida

Something was in my drink

I found the fellow out things in my drink and it could have killed or my wife and possibly hurt our born child so yes there is something wrong with the drink I mean technically I can call the better buisness breau and take them what I found yall need to call me like yall said yall would cause this is ridiculous if this is not fixed or I dont not get a call Im taking it to a lawyer or the bbb

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User's recommendation: Don’t offer Colin’s for almost killing someone

Abelardo F

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No carbonation in my drink

Crush Soda by Dr Pepper - No carbonation in my drink

After purchasing the soda, I kept it refrigerated until I wanted to drink it. Then, when I opened it and poured it into a cup, I realized it was flat and I could not enjoy it. That is when I contacted customer service and informed them of the issue of the soda and explained what most likely had caused the problem.

View full review
Loss:
$3

Preferred solution: Coupon for another soda

Anonymous
map-marker Surrey, British Columbia

Pop had a tiny hole I think.

Crush Soda by Dr Pepper - Pop had a tiny hole I think.
Crush Soda by Dr Pepper - Pop had a tiny hole I think. - Image 2

I bought a mixed case of this pop rootbeer cream soda orange and grape. All my cream soda pops were half full and the can was all sucked in.

They werent even open it was weird. Happened to me twice

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Anonymous
map-marker Sacramento, California

Color additive

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Ive been drinking diet orange crush for years. Ive never appreciated the orange color. I would prefer it be clear!

Please omit the color!

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Shaneil Kwu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My case of crus soda is flat

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Updated by user Nov 10, 2024

Still was not able to one of my coupons

Original review Nov 03, 2024
Well the company did their part but when it came time for me to use my coupons it was a problem with family dollar they didn't want to accept my coupons and when they did, it was a rule that I could only use one, and I couldn't use the others due to them not taking them type of coupons, so I went to CVS and was charged 2 bucks extra due to their prices being higher than the store I got them from in the first place and was only able to use 1 coupon and my last *** coupon wouldn't work in any store so right now I am still pissed the *** get rid of the digital coupons cause the stores are not allowing us to use them thank from a very pissed off customer and don't forget the *** gas I had to waste driving to these damn stores that wouldn't let me use my coupons in peace
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User's recommendation: Ask for paper coupons

Shaneil Kwu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My case of crus soda is flat

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I am happy to get the coupons offers that The company agreed to send the services was quick and the agent was nice

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Sharon D Xjf

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Found an empty can in a case of Peach Crush i purchased

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Crush Soda by Dr Pepper - Found an empty can in a case of Peach Crush i purchased
Contains 2 confidential files for company representatives

Bought a case of Peach Crush And found a puncture in an unopened can, can was empty, would like a refund, please respond ...

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Loss:
$8
Pros:
  • Good taste

Preferred solution: Full refund

Andrew E Ohf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Rotterdam, South Holland

Request and praise

I love orange crush and all your flavor favorite tasting soda always. I ve had 4 spinal surgeries in 3 years And have developed severe nerves disorders in all my extremities and whole body I suffer with severe pain every day and have lost most mobility.

Chronic pain regional syndrome no cure. I was wondering if you could send a shirt size XL or XXL or hat or some promotional items to brighten up a suffering tough day. Andrew eschler 14 bruins lane Raymond New Hampshire 03077.

Email tmiami1973@***.com. God bless have a great day

View full review
Pros:
  • Great taste

Preferred solution: A hat or shirt size XL or XXL or some promotional items to brighten up a tough day ❤️

User's recommendation: Defineately

Sandra J Bip

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Surprise, Arizona

Unsatisfied customer

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I hope this message finds you well. I am writing to express my dissatisfaction with a recent purchase from your store.

I bought a pack of Crush soda. Upon opening a can and taking a sip, I found the soda to be flat and the taste sour, indicating that the product was spoiled. This experience was extremely disappointing, as I have always trusted your company for high-quality products. The spoiled soda not only ruined my expectations but also made me concerned about the storage and handling practices of beverages at your store.

I kindly request the following actions be taken: A full refund for the spoiled Crush soda. An investigation into the storage conditions and handling practices to ensure the quality of perishable products. Assurance that measures will be taken to prevent such issues from occurring in the future. I would appreciate a prompt response to address this issue adequately.

Thank you for your attention to this matter.

I look forward to your swift response and resolution. Best regards.

View full review
Loss:
$100

Preferred solution: Full refund

User's recommendation: Never

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Thomas M Cjz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can of pop in case busted

Crush Soda by Dr Pepper - Can of pop in case busted
Crush Soda by Dr Pepper - Can of pop in case busted - Image 2
Crush Soda by Dr Pepper - Can of pop in case busted - Image 3
Crush Soda by Dr Pepper - Can of pop in case busted - Image 4

Hi: I have a can of pop busted in the case and I like a full refund and more due to my to me having to complain about this .

The pop case number on the outside is :

# 560050

The can of pop busted is the same number.

View full review
Loss:
$20

Preferred solution: Full refund

User's recommendation: Check the cases for damage

Sharon D Xjf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Berlin, Michigan

Found an empty can in a case of Peach Crush i purchased

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Found an empty can in a case of Peach Crush i purchased

No response so far, please send my refund, missing product

View full review
Loss:
$8

Preferred solution: Full refund

Dawn S Hdo

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Howell, New Jersey

Office is close

Contains 1 confidential file for company representatives

The orange crush soda that I purchased from Walmart taste like metallic. This is the second time I bought it from Walmart and it has a metallic taste to it. And its only at Walmart I also bought from shoprite and it was fine

View full review
Loss:
$3
Cons:
  • Taste is metallic

Preferred solution: Apology

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